Robyn leads VOC engagements to help clients uncover insights around their customers' satisfaction and loyalty. With over 25 years of experience in both B2B and B2C spaces, she has helped many clients reach that 'Aha!' moment that has led to strengthening the bond with their customers.

In the qualitative research space, Robyn is a seasoned moderator adept at connecting with consumers to gather insights around their attitudes and impressions. Her experience covers a range of qualitative methods, including deep dive one-on-one interviewing, focus groups, and online discussions.

She has extensive experience in many different industries including CPG, household products, packaging, advertising, durable goods, banking & financial, healthcare and education.

Robyn holds a BS in Marketing from Washington University in St. Louis.

When Robyn is not uncovering insights, she enjoys long bike rides and dog walks in the Western Suburbs. She also spends time traveling and cheering loudly at high school baseball games.